In general, E-government is an abbreviation of the phrase electronic government. It is the use of information and communication technologies (ICTs) to improve the activities of public sector organisations. The implementation of e-government begins since the launch of Multimedia Super Corridor (MSC) by Malaysia government. It was launched to lead the country into the Information Age. The vision of e-government is to bring the government, businesses and citizens working together for the benefit of Malaysia and all of its citizens. Its implementation in Malaysia has improved tremendously and has achieved a greater result.
E-government is one of the seven flagship applications introduced in MSC. Under this flagship, seven main projects were identified to be the core of e-government applications.
The e-government projects are
1) Project Monitoring System (PMS)
It is an online system created to monitor the implementation of government project, such as the entire lifecycle of national program (i.e: from the project application to approval to implementation, mid-term review and completion).
2) Human Resource Management Information System (HRMIS)
This is an integrated, technological Human Resource Management Information System for the Malaysia Public Service, incorporating Global Best practices in human resource that can deal with the challenges of the K-Economy. In other words, it standardizes all human processes for federal, state, statutory body, and local authority services.
3) Generic Office Environment (GOE)
This is a powerful document and office management solution that enables users to effectively and efficiently manage their office environment. It introduces a fully integrated, distributed and scalable office environment that leverages use of multimedia technology which in term allows efficient communication.
4) Electronic Procurement (EP)
It is a system which enables suppliers to sell goods and services to the Government through the internet. Suppliers market their goods, present their pricing, process orders and deliveries by “opening a shop” on the World Wide Web.
5) Electronic Service (E-Services)
This is a project that allows citizens of Malaysia to engage in the transactions with government and utilises payment such as telephone and electricity bills, police summons and etc. This is accessed via multi channel service delivery like the Internet and kiosk machines.
6)Electronic Labor Exchange (ELX)
This project is a stop-centre for labor market information that will be accessible to public.
7)E- Syariah
This seventh project, E-Syariah is a case management syaytem that integrates the processes related to managing cases for the Syariah courts. This system application consists of Syariah Court Management System, Office Automation System, E-Syariah Portal, Syarie Lawyers Registration System and Library Management System.
Citizen's adoption Strategies
In order to encourage citizens to adopt e- government, the government must build citizen's trust in government, in the Internet, and also in the compatibility of the e- government system.
The government should also create awareness among citizens about e- government. This can be done through giving seminars, putting advertisement in television, published in newspapers, or advertisement through radios.
In addition, government should inform citizens about the advantages of e- government. For example, government could encourage the adoption of online license renewal by emphasizing its convenience and speed compared to the traditional method of visiting the Department of Motor Vehicles (DMV) office. Online license renewal can be completed from the home or office at anytime. It can be done anywhere that is convenient to the citizens. The online service is also quicker than the traditional method since citizens do not have to travel to a physical branch of the DMV and then wait in line.
E-government is one of the seven flagship applications introduced in MSC. Under this flagship, seven main projects were identified to be the core of e-government applications.
The e-government projects are
1) Project Monitoring System (PMS)
It is an online system created to monitor the implementation of government project, such as the entire lifecycle of national program (i.e: from the project application to approval to implementation, mid-term review and completion).
2) Human Resource Management Information System (HRMIS)
This is an integrated, technological Human Resource Management Information System for the Malaysia Public Service, incorporating Global Best practices in human resource that can deal with the challenges of the K-Economy. In other words, it standardizes all human processes for federal, state, statutory body, and local authority services.
3) Generic Office Environment (GOE)
This is a powerful document and office management solution that enables users to effectively and efficiently manage their office environment. It introduces a fully integrated, distributed and scalable office environment that leverages use of multimedia technology which in term allows efficient communication.
4) Electronic Procurement (EP)
It is a system which enables suppliers to sell goods and services to the Government through the internet. Suppliers market their goods, present their pricing, process orders and deliveries by “opening a shop” on the World Wide Web.
5) Electronic Service (E-Services)
This is a project that allows citizens of Malaysia to engage in the transactions with government and utilises payment such as telephone and electricity bills, police summons and etc. This is accessed via multi channel service delivery like the Internet and kiosk machines.
6)Electronic Labor Exchange (ELX)
This project is a stop-centre for labor market information that will be accessible to public.
7)E- Syariah
This seventh project, E-Syariah is a case management syaytem that integrates the processes related to managing cases for the Syariah courts. This system application consists of Syariah Court Management System, Office Automation System, E-Syariah Portal, Syarie Lawyers Registration System and Library Management System.
Citizen's adoption Strategies
In order to encourage citizens to adopt e- government, the government must build citizen's trust in government, in the Internet, and also in the compatibility of the e- government system.
The government should also create awareness among citizens about e- government. This can be done through giving seminars, putting advertisement in television, published in newspapers, or advertisement through radios.
In addition, government should inform citizens about the advantages of e- government. For example, government could encourage the adoption of online license renewal by emphasizing its convenience and speed compared to the traditional method of visiting the Department of Motor Vehicles (DMV) office. Online license renewal can be completed from the home or office at anytime. It can be done anywhere that is convenient to the citizens. The online service is also quicker than the traditional method since citizens do not have to travel to a physical branch of the DMV and then wait in line.
6 comments:
nice blog...keep it going
Wah,i never know about it until i read this ...
awesome.!!!!
informative blog.summarization is good as easy to understand.well done...love it...
Thank you everyone! We are happy to hear that.
Hi Js , im Nagi from Egypt
google get me here
i love what u do , Keep going
with my Best wishes
hope to know more about HRIS issue in Malaysia...
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